We are a small family-owned business, and operated by individuals that have been in the boat parts and marine engine parts business for over 25 years. Our desire to provide quality parts at a fair price to the do-it-yourself boat owner is our number 1 priority. Shopping with us will give you the satisfaction you once had when you could walk into your local parts store and find a knowledgeable parts person behind the counter. We are available Monday through Friday by phone from 9:00am to 5:00pm EST, for questions, phone orders and technical service regarding the products we sell. Because we are a small business, and prefer to keep overhead low to pass on the savings to our customers, we may not always be available by phone. You can always leave a message or email. Orders processed prior to 1:30pm are shipped the same day they are received (unless it is back-ordered), and orders processed after 1:30 will be shipped the next day.